.fals-widget,.fals-workspace{--fals-purple:#7500d3;--fals-ink:#2d1244;--fals-line:#e9e1f1;--fals-soft:#f3ebfb;color:var(--fals-ink);font:15px/1.45 system-ui,sans-serif}
.fals-widget *, .fals-workspace *{box-sizing:border-box}
.fals-widget[hidden],.fals-widget [hidden],.fals-workspace [hidden]{display:none!important}
.fals-widget{position:fixed;z-index:99990;right:env(safe-area-inset-right,0px);bottom:max(24px,env(safe-area-inset-bottom));display:grid;justify-items:end;gap:12px}
.fals-widget button,.fals-workspace button{cursor:pointer;font:inherit}
.fals-widget button:disabled,.fals-workspace button:disabled{cursor:wait;opacity:.65}
.fals-launch,.fals-brand,.fals-widget form button,.fals-workspace form button,.fals-toggle{display:inline-grid;place-items:center;border:0;background:var(--fals-purple);color:#fff}
.fals-launch{display:flex;align-items:center;gap:8px;min-height:60px;padding:6px 14px 6px 8px;border-radius:32px 0 0 32px;text-align:left;background:linear-gradient(135deg,#8a22df,#500a87);box-shadow:0 8px 24px #4e167447}
.fals-launch-art{display:grid;place-items:center;width:46px;height:46px;border-radius:50%;background:#ffffff24}
.fals-launch .fals-launch-art svg{width:38px;height:38px}
.fals-launch-label{display:grid;line-height:1.18}
.fals-launch-label strong{font-size:14px}
.fals-launch-label small{font-size:11px;color:#e6ffed;display:flex;align-items:center;gap:5px;margin-top:3px}
.fals-launch-label small::before{content:'';width:7px;height:7px;border-radius:50%;background:#4cf083}
.fals-typing circle{animation:fals-dot 2.2s ease-in-out infinite;transform-box:fill-box;transform-origin:center}
.fals-typing circle:nth-child(2){animation-delay:.15s}
.fals-typing circle:nth-child(3){animation-delay:.3s}
@keyframes fals-dot{0%,55%,100%{transform:translateY(0)}20%{transform:translateY(-2px)}}
@media(prefers-reduced-motion:reduce){.fals-typing circle{animation:none}}
.fals-launch:focus-visible{outline:3px solid #bd93f9;outline-offset:2px}
.fals-status:before{content:'';width:10px;height:10px;border-radius:50%;background:#85808d}
.fals-launch svg,.fals-brand svg{width:26px;height:26px}
.fals-brand{border-radius:50%;width:42px;height:42px;flex:none}
.fals-panel{margin-right:12px;width:min(390px,calc(100vw - 32px));height:min(460px,calc(100vh - 100px));height:min(460px,calc(100dvh - 100px));border:1px solid var(--fals-line);border-radius:24px;background:#fff;box-shadow:0 16px 56px #35145136;display:flex;flex-direction:column;overflow:hidden}
.fals-panel header{display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--fals-line);padding:16px 12px}
.fals-panel header strong{font-size:16px}
.fals-panel header strong+div{display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.fals-close{margin-left:auto;background:none;border:0;color:var(--fals-ink);font-size:24px!important;padding:0 6px}
.fals-status,.fals-tag{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:700;white-space:nowrap;border-radius:30px;padding:4px 8px;background:#eeeaf2}
.fals-status.fals-on{color:#075c31;background:#e4f7eb}
.fals-status.fals-on:before{background:#079548}
.fals-tag{background:#ead8fc;color:#501082}
.fals-log{min-height:0;overflow:auto;flex:1;padding:16px;display:flex;flex-direction:column;gap:14px}
.fals-welcome,.fals-message>div{background:var(--fals-soft);border-radius:16px;padding:10px 14px;white-space:pre-wrap;overflow-wrap:anywhere;margin:0}
.fals-welcome,.fals-message{align-self:flex-start;max-width:86%}
.fals-message small{display:block;color:#655573;margin:4px 5px 0}
.fals-message.fals-own{align-self:flex-end}
.fals-own>div{background:var(--fals-purple);color:#fff}
.fals-own small{text-align:right}
.fals-widget form,.fals-workspace form{display:flex;gap:8px;margin:0;padding:12px;border-top:1px solid var(--fals-line)}
.fals-widget input,.fals-workspace textarea{min-width:0;flex:1;font:inherit;border:1px solid #cdbfda;border-radius:12px;background:white;color:var(--fals-ink);padding:10px}
.fals-widget form button,.fals-workspace form button,.fals-toggle{border-radius:10px;padding:8px 14px;font-weight:700}
.fals-error{padding:0 14px;margin:6px 0;color:#9b2346}
.fals-workspace{background:#fff;border:1px solid var(--fals-line);border-radius:22px;overflow:hidden;display:grid;grid-template-columns:150px minmax(175px,260px) minmax(0,1fr);grid-template-rows:auto minmax(0,1fr);min-height:520px;height:calc(100vh - 95px);height:calc(100dvh - 95px);box-shadow:0 10px 40px #3c1b6715}
.fals-rail{grid-row:1 / 3;display:flex;flex-direction:column;gap:10px;align-items:flex-start;padding:22px 14px;background:#27053e;color:white}
.fals-rail strong{font-size:20px}
.fals-rail-active{background:#6509a6;padding:8px;border-radius:9px;font-size:13px;font-weight:700}
.fals-top{grid-column:2 / 4;display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:14px 20px;background:#f8f2fd;border-bottom:1px solid var(--fals-line)}
.fals-top h1{color:var(--fals-ink);font-size:25px;padding:0;margin:0;font-weight:800}
.fals-threads{overflow:auto;border-right:1px solid var(--fals-line);background:#fcf9ff}
.fals-threads h2,.fals-chat h2{font-size:19px;margin:0 0 10px;color:var(--fals-ink)}
.fals-threads h2{padding:15px 12px 0}
.fals-list{padding:0 8px 8px}
.fals-list button{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:2px 5px;width:100%;border:0;border-bottom:1px solid var(--fals-line);border-radius:8px;padding:12px;text-align:left;background:transparent;color:inherit}
.fals-list button:hover,.fals-list button[aria-current=true]{background:#eee0fc}
.fals-list button span{grid-column:1 / -1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.fals-list small{color:#641994}
.fals-chat{min-width:0;min-height:0;display:flex;flex-direction:column}
.fals-chat header{padding:15px;border-bottom:1px solid var(--fals-line)}
@media(max-width:860px){.fals-workspace{grid-template-columns:minmax(145px,200px) minmax(0,1fr)}.fals-rail{display:none}.fals-top{grid-column:1 / 3}}
@media(max-width:600px){.fals-widget{right:env(safe-area-inset-right,0px);bottom:max(12px,env(safe-area-inset-bottom))}.fals-panel{width:calc(100vw - 24px)}.fals-workspace{grid-template-columns:minmax(0,1fr);grid-template-rows:auto auto minmax(0,1fr);min-height:560px}.fals-top{grid-column:1;padding:10px}.fals-top h1{font-size:20px}.fals-threads{border-right:0;border-bottom:1px solid var(--fals-line);max-height:155px}.fals-chat header{padding:10px}}

body.fals-standalone{margin:0;background:#f6effc;min-height:100vh}
.fals-standalone #fals-dashboard{padding:clamp(8px,2vw,24px)}
.fals-standalone .fals-workspace{height:calc(100vh - clamp(16px,4vw,48px));height:calc(100dvh - clamp(16px,4vw,48px))}

.fals-subtitle{margin:3px 0 6px;color:#655573;font-size:12px;line-height:1.5}

/* Keep the launcher centered on the right edge even when the chat opens. */
.fals-widget{top:50%;bottom:auto;margin-top:-30px}
.fals-panel{position:fixed;right:calc(env(safe-area-inset-right,0px) + 12px);bottom:max(12px,env(safe-area-inset-bottom));margin:0;z-index:99991}

.fals-widget button.fals-sound,.fals-workspace button.fals-sound{border:1px solid var(--fals-line);border-radius:9px;background:#fff;color:var(--fals-ink);padding:5px 8px;font-size:12px;font-weight:700}
.fals-widget button.fals-sound[aria-pressed=true],.fals-workspace button.fals-sound[aria-pressed=true]{background:var(--fals-soft)}

.fals-workspace button.fals-delete{float:right;border:1px solid #efc9d5;border-radius:9px;background:#fff5f7;color:#9b2346;padding:5px 8px;font-size:12px;font-weight:700}

.fals-widget .fals-name-form{flex-wrap:wrap}
.fals-widget .fals-name-form input{flex-basis:100%}
.fals-visitor-name{margin:8px 14px 0;font-weight:700;overflow-wrap:anywhere}

/* Member Points Dashboard styling for the standalone inbox. */
body.fals-standalone{background:#f6f7fb}
.fals-standalone #fals-dashboard{padding:0}
.fals-standalone .fals-workspace{--fals-ink:#171737;--fals-line:#e9e5f6;background:#f6f7fb;border:0;border-radius:0;box-shadow:none;min-height:100vh;height:100dvh;grid-template-columns:clamp(178px,15vw,255px) minmax(185px,1fr) minmax(0,2.5fr);gap:14px;padding-right:16px}
.fals-standalone .fals-rail{background:linear-gradient(165deg,#352170,#241a55);display:grid;grid-template-columns:auto minmax(0,1fr);align-content:start;align-items:center;padding:25px 12px;gap:12px}
.fals-standalone .fals-rail strong{font-size:clamp(17px,1.6vw,25px);white-space:nowrap}
.fals-standalone .fals-rail strong span{color:#ffcc62}
.fals-standalone .fals-rail small{display:block;font-size:10px;color:#e3d7ff}
.fals-standalone .fals-rail-active{grid-column:1/-1;margin-top:12px;padding:14px;background:linear-gradient(110deg,#9048ee,#6134bc)}
.fals-standalone .fals-top{border:0;background:transparent;padding:14px 0 0}
.fals-heading{margin-right:auto}
.fals-heading p{margin:3px 0 0;color:#655d85;font-size:12px}
.fals-standalone .fals-threads,.fals-standalone .fals-chat{background:#fff;border:1px solid var(--fals-line);border-radius:11px;margin-bottom:14px}
.fals-standalone .fals-chat{overflow:hidden}
.fals-standalone .fals-threads h2,.fals-standalone .fals-chat h2{font-size:16px}
.fals-standalone .fals-list button[aria-current=true]{background:#f2ebff;color:#532494}
.fals-standalone .fals-toggle,.fals-standalone .fals-chat form button{background:linear-gradient(120deg,#8c2be7,#6315cf);border-radius:8px}
@media(max-width:900px){.fals-standalone .fals-workspace{grid-template-columns:minmax(145px,1fr) minmax(0,2fr);padding:0 12px}.fals-standalone .fals-rail{display:none}.fals-standalone .fals-top{grid-column:1/-1}}
@media(max-width:600px){.fals-standalone .fals-workspace{grid-template-columns:minmax(0,1fr);gap:8px;min-height:580px}.fals-standalone .fals-threads{margin-bottom:0}}

.fals-list button{grid-template-columns:32px minmax(0,1fr) auto;align-items:center}
.fals-list button .fals-visitor-avatar{grid-column:1;grid-row:1 / span 2}
.fals-list button span:not(.fals-visitor-avatar){grid-column:2 / -1}
.fals-visitor-avatar{display:inline-grid;place-items:center;position:relative;width:32px;height:32px;border-radius:50%;background:#f1e7fc;color:#a886c8;overflow:hidden;flex:none}
.fals-visitor-avatar img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.fals-chat h2 .fals-visitor-avatar{margin-right:8px;vertical-align:middle}

/* Hide the fixed dock and reuse its controls inside the chat dashboard. */
.fa-sticky-radio {
    display: none !important;
}

body.fa-has-sticky-radio {
    padding-bottom: 0 !important;
}

.fals-standalone .fals-rail .fa-sticky-radio {
    display: block !important;
    position: static;
    grid-column: 1 / -1;
    min-width: 0;
    margin-top: 8px;
    padding: 12px;
    border: 1px solid #ffffff36;
    border-radius: 12px;
    background: #ffffff14;
    box-shadow: none;
}

.fals-standalone .fals-rail .fa-sticky-radio-inner {
    display: flex;
    flex-wrap: wrap;
    justify-content: flex-start;
    width: 100%;
    padding: 0;
    gap: 8px;
}

.fals-standalone .fals-rail .fa-sticky-radio-logo {
    width: 38px;
    height: 38px;
    margin: 0;
}

.fals-standalone .fals-rail .fa-sticky-radio-copy {
    flex: 1;
    min-width: 0;
}

.fals-standalone .fals-rail .fa-sticky-radio-copy strong {
    font-size: 12px;
    white-space: normal;
}

.fals-standalone .fals-rail .fa-sticky-volume {
    display: block;
    flex: 1 1 100%;
    min-width: 0;
}

.fals-standalone .fals-rail .fa-sticky-volume input {
    width: 100%;
}

.fals-workspace .fals-rail button[data-view]{grid-column:1/-1;width:100%;margin:0;border:0;text-align:left;color:#fff;background:transparent;padding:10px 12px;border-radius:9px}
.fals-workspace .fals-rail button[aria-pressed=true]{background:linear-gradient(110deg,#9048ee,#6134bc)}
.fals-feedback-new{float:right;font-size:11px;background:#fff;color:#5e20a3;border-radius:8px;padding:1px 6px}
.fals-feedback-pagination{display:flex;justify-content:space-around;align-items:center;padding:10px;gap:4px;font-size:12px}
.fals-feedback-form{flex-wrap:wrap}
.fals-feedback-form textarea{flex-basis:100%}
.fals-feedback-record{display:flex;align-items:center;flex-wrap:wrap;gap:8px;width:100%}
.fals-feedback-record input{max-width:100%}
.fals-feedback-detail .fals-log p{white-space:pre-wrap;overflow-wrap:anywhere}
.fals-feedback-detail audio{display:block;max-width:100%}
@media(max-width:900px){
    .fals-workspace,.fals-standalone .fals-workspace{grid-template-rows:auto auto minmax(0,1fr)}
    .fals-workspace .fals-rail,.fals-standalone .fals-workspace .fals-rail{display:flex;grid-row:1;grid-column:1/-1;gap:8px;padding:7px;background:#352170}
    .fals-workspace .fals-rail>.fals-brand,.fals-workspace .fals-rail>div,.fals-standalone .fals-rail .fa-sticky-radio{display:none!important}
}
@media(max-width:600px){.fals-workspace,.fals-standalone .fals-workspace{grid-template-rows:auto auto auto minmax(0,1fr)}}

.fals-feedback-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}
.fals-feedback-actions button{border:1px solid var(--fals-line);background:#fff;border-radius:8px;padding:4px 9px;color:var(--fals-ink)}
.fals-feedback-actions button[aria-pressed=true]{background:#ead8fc;border-color:#a77bd5}
.fals-feedback-post-form{flex-wrap:wrap}
.fals-feedback-post-form label{display:grid;flex-basis:100%;gap:4px}

.fals-widget .fals-message-form textarea{min-width:0;flex:1;resize:vertical;font:inherit;border:1px solid #cdbfda;border-radius:12px;background:#fff;color:var(--fals-ink);padding:8px}

.fals-chat form .fals-quick-assist{background:#eee3ff;color:#4e238b}
@media(max-width:600px){.fals-chat form:has(.fals-quick-assist){flex-wrap:wrap}.fals-chat form:has(.fals-quick-assist) textarea{flex-basis:100%}}